Privacy Policy
Effective Date: September 22, 2025
QianJianChuanGames ("we", "us", or "our") values and respects your privacy. This Privacy Policy describes what information we collect, how we use and share it, and the choices you have about your information when you use our games, websites, and related services (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide
- Account details such as name, username, and contact information (e.g., email, phone).
- Profile information, including avatars or social profile IDs when you link third‑party accounts.
- Purchase details for in‑game items (processed by payment providers; we do not store full payment credentials).
- Communications you send to us, such as support requests or feedback.
1.2 Information Collected Automatically
- Device and technical data: device model, operating system, language, IP address, app version.
- Usage data: gameplay metrics (e.g., levels completed, session length), in‑app events, crash logs.
- Cookies and similar technologies; see "Cookies and Similar Technologies" below.
2. How We Use Your Information
- Provide, maintain, and improve the Services and your gameplay experience.
- Personalize content, features, and recommendations.
- Process purchases and prevent fraud or abuse.
- Respond to inquiries and provide customer support.
- Analyze performance and develop new features.
- Comply with legal obligations and enforce our policies.
3. Legal Bases for Processing (EEA/UK users)
If you are located in the EEA or UK, we process your personal data based on one or more of the following: performance of a contract, legitimate interests (such as securing and improving the Services), your consent (where required), and compliance with legal obligations.
4. How We Share Information
- Service Providers: With vendors who help us operate the Services (e.g., cloud hosting, analytics, customer support) under confidentiality obligations.
- Legal and Safety: When required by law, legal process, or to protect our rights, users, or the public.
- Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to applicable law.
- With Consent: With your permission or at your direction.
We do not sell personal information to third parties.
5. Your Choices and Rights
- Access, correct, or delete your information through in‑app settings or by contacting us.
- Opt out of non‑essential analytics or personalized communications where available.
- Residents in certain regions (e.g., EEA/UK/California) may have additional rights; we will honor applicable requests.
6. Cookies and Similar Technologies
We use cookies, SDKs, and similar tools to remember preferences, measure usage, and improve functionality. You can disable cookies in your browser or device settings; some features may not function properly if disabled.
7. Data Retention
We retain information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children without verifiable parental consent. If you believe a child has provided information to us, please contact us so we can take appropriate action.
10. International Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect your information.
11. Changes to This Policy
We may update this Policy from time to time. Material changes will be indicated by updating the "Effective Date" and, where appropriate, by providing additional notice.
12. Contact Us
If you have questions or requests regarding this Policy, contact us at QianJianChuanGames@gmail.com.